PC error-code library
Choose the code shown by Xbox app, Gaming Services, or Microsoft Store. Each guide explains what the tool can inspect and leads you to a safer diagnostic scan.
Download the repair toolInstall or launch redirects to the Gaming Services page.
Open guide →Gaming Services cannot install, start, or reach a valid state.
Open guide →Xbox app cannot complete a game install through Gaming Services.
Open guide →Game installation, update, launch, or management fails.
Open guide →A game download or update stops unexpectedly.
Open guide →Windows cannot confirm that the account can use the game.
Open guide →A required update or delivery service is disabled.
Open guide →Microsoft Store package deployment fails.
Open guide →Time, certificate, TLS, or secure connection validation fails.
Open guide →Xbox authentication cannot complete.
Open guide →Account token or Xbox sign-in flow fails.
Open guide →An unspecified failure needs evidence from surrounding components.
Open guide →An invalid parameter appears during sign-in, install, or update.
Open guide →A required Windows service is missing or unavailable.
Open guide →Xbox app or Store download and update failure.
Open guide →Access is denied during installation, update, or launch.
Open guide →The Xbox app takes too long to start or sign in.
Open guide →DNS resolution or endpoint access fails.
Open guide →A required Xbox, Store, license, or Windows service is not active.
Open guide →Game launch fails in the service or device-license chain.
Open guide →An error code is a starting clue, not a diagnosis. The scanner correlates service state, package health, Store delivery, network, time, account, license, storage, policy, and recent event evidence before it recommends an action.
Download the tool, enter the code when the scan starts, and review the findings that match the affected Windows layers.
Download for Windows