What can disrupt the token flow

Account services, Store/Xbox identity mismatch, time drift, TLS validation, a proxy or VPN, blocked endpoints, damaged app packages, or a remote identity incident can produce similar symptoms.

What the scan covers

  • Web Account Manager and Microsoft account service readiness.
  • Xbox authentication, license, Store, and Gaming Services dependencies.
  • Time, time zone, secure transport, DNS, four proxy layers, and endpoint access.
  • Recent event evidence and signs that the issue is remote rather than local.

Useful, bounded results

The report may recommend a supported local repair, request a restart, or clearly say that account verification is still required. Uncertain results do not inflate the problem count.

Diagnose 0x89235002 without sharing credentials

Include the code at scan start and review the sign-in correlation group.

Download for Windows

Outside the tool

Multi-factor challenges, account recovery, enforcement, subscription changes, and service outages remain with Microsoft.

0x87DD00060x80070426Sign-in guide