Troubleshooting library
Choose the closest Xbox app or PC Game Pass problem. Each guide separates safe checks, automatic repair scope, manual actions, and limits.
Blank window, immediate close, startup timeout, or repeated loading.
Open guide →Missing, stopped, damaged, unsigned, or inconsistent Gaming Services components.
Open guide →Queued, stuck, failed, or repeatedly restarting game downloads and updates.
Open guide →Play button does nothing, game closes, or launch fails after an update.
Open guide →Sign-in loop, disappearing login window, token, identity, time, or license context.
Open guide →Store cache, AppX, update, BITS, Delivery Optimization, or license-chain issues.
Open guide →DNS, proxy, VPN, TLS, hosts, firewall, endpoint, or IPv6 connectivity.
Open guide →Controller missing, driver warning, Bluetooth issue, or accessory-device failure.
Open guide →Use the error-code library when Windows or the Xbox app shows a hexadecimal code. A code provides context but does not replace system evidence.